Frequently Asked Questions
Payment Methods We Accept:
• Credit and Debit cards via Square (1.25$ FEE).
• Bank Transfer (Melio Payments)
• Google Pay
• Apple Pay (must be on a Safari browser to enable this option)
- Bank Wire Transfer ($35 FEE) – for International Customers in the UK, France, Germany, Austria, Canada, Switzerland.
- Cryptocurrency: a great option for International Customers since we do not charge a FEE for paying with crypto. Coins that we accept: BTC, ETH, LTC, DOGE, DAI, BUSD, SHIB, USDC, USDTERC20, BCH.
A $1.99 processing fee will be added to all orders upon checking out.
This applies because we sell delta 8-thc products, as well as vaping formulas that are regulated by Federal Law in the United States.
At the checkout screen – before paying, you will be required to Check a Box that indicates you’re over the age of 21. By checking this box, you take full responsibility that the age you confirmed – is indeed legitimate and that the products you buy from us will be kept away from children.
We ship using USPS first class mail.
**You will receive a tracking number**
Orders are shipped out within 2 business days, and arrive between 3 to 7 business days.
Shipping is priced at a Flat Rate of $10.00
**ORDERS $99 or more Qualify for Free Shipping!
We ship to all 50 states in the USA.
We ship to the following countries:
The cost of Shipping is a Flate Rate of $35.
Orders take between 3 and 4 weeks to arrive.
**Please keep in mind that due to the different laws globally, we are not responsible for an order getting confiscated by customs. Our products are legal and made with Hemp, not cannabis or marijuana, however – there’s always a chance of orders getting confiscated by ignorant authorities. Keep in mind that nearly 99% of all orders make it to their recipients.**
We have a 7-day money back guarantee, that begins the moment the order is delivered, and we offer this guarantee under certain cases, such as:
- The Product arrives broken, or damaged.
- Vape Cartridges stop working within the 7 day period.
- If the 7 day return period is expired, we may, on a case by case basis, still grant a refund and or exchange.
- The Product affected you negatively (you will have to contact us and explain to us why, and we will offer a solution to make it up to you).
**Please note, we do not offer returns for clogged D8-THC Vape Cartridges – this is due to it being a common problem within the Delta 8 Industry. We offer unclogging solutions you can find on our Blog.**
**IMPORTANT MESSAGE FOR INTERNATIONAL CUSTOMERS ONLY**
Full Refunds are ONLY allowed for Domestic USA orders.
Unfortunately, we can only do a partial Refund if an International Customer is unhappy with their order. This is due to the expensive cost of shipping to countries outside the U.S. – for International Customers, we can only do a %25 refund – and the same 7-day period for refunds that you see above — applies to International Refunds.
Yes, you can find the lab results for the bulk oils that we use to formulate all of our products – right here.
Yes! According to the 2018 Farm Bill in the USA that specifices ALL cannabinoids derived from hemp, and that contain less than 0.3% Delta 9-THC – are Federally Legal.
Since our products are derived from industrial hemp plants, they’re also legal to ship in countries like: UK, France, Germany, and Switzerland.