Herbal Society LLC : Refund Policy👇

We do refunds but not returns.
Refund Policy is activated the moment you receive your delivery in the mail — and lasts for 7 days.
After the 7 days you receive your delivery are over, no refunds are accepted.
We can only do a partial refund for International Customers.
This is due to the high cost of shipping to countries outside of the U.S. – for our International Customers we can only provide them with a %25 Refund – and the same 7-day period for refunds that you see above (How do I qualify for a refund?) — applies to the situation.
We cover that in our Refund Policy, don’t worry!
If your vape cart (or any other product arrives broken or damaged) – within the 7 days of receiving your delivery in the mail, just contact us at: [email protected] or call us at: 786-638-9592
Explain to us your situation, and if you’re within the 7-day coverage period — you’ll get your money back, or a replacement! It’s your choice 😉
No, we do not process refunds for clogging — due to this being a common issue with Delta 8 Vape Cartridges in the Industry.
Read here to find out more: How to unclog a Delta 8 Vape cart.
Sorry, we do not process refunds for not liking the way a blend tastes — or makes you feel.
This is because taste and effects are subjective, unlike vapes or glass tincture bottles/syringes which have a physical component that can break, and be rendered useless.
No worries, relax — we believe you. Unfortunately sometimes mistakes happen 🤷
Just email us at: [email protected]
or call us at: 786-638-9592
We’ll send out a replacement + we will make it up to you! Just contact us and we will remedy the situation ASAP.
If you feel very strongly about some kind of dissatisfaction with your order — please refrain from doing a chargeback!
We’re compassionate and understanding, so if you’re very upset that we didn’t meet your expectations, call us: 786-638-9592-or email us: [email protected]
We promise you’ll leave the conversation happy and satisfied with the solution.
Chargebacks are NOT the answer, and doing so will force us to ban your IP address/shipping info/email from ordering, and or visiting our site ever again.
